Need an integrated graphic design & print team on retainer?

We find that some of our clients prefer to work with us on a retainer basis as an integrated design or print team. Clearly the exact arrangements will vary from client to client but in outline terms it works something like this.

Initial set up

The first thing we will do is undertake a review of current brand identify and marketing materials. From this we work with you to determine if anything needs to be changed immediately or if changes should be incorporated in future design work.

This is also an opportunity to get to understand the company as a foundation for working together in the future. We will also produce a short brand guideline which can be discussed and approved so as to ensure all future work (by us or your staff) is fully aligned.

Where required the set up phase can include a complete rebrand.

The final element of the set up is to agree what services will be on offer and what your preferred approach is to ordering. We can limit this to any number of your organisation – from a single point of contact to multiple, multi site contacts.

Where appropriate we set up a dedicated website page to simplify ordering and approval processes. This works particularly well with multi user or multi site set ups. All authorised staff can simply go on line and place the necessary order, confident that the specifications and prices are set in advance and that everything will be in line with the company’s brand guidelines.

An initial set up fee is charged to cover this work.

Ongoing

Ongoing support includes design advice by e-mail or telephone and one of the following arrangements:

Pre-Paid: Blocks of hours can be purchased in advance during which Pixels Ink will deliver the requested design or print services at an agreed discounted fee. Clients have the benefit of clear budgeting total flexibility over how their purchased hours are spent, and can "pick and mix" from a full range of services.

Fixed Price Retainer: A fixed monthly price is agreed (based on anticipated demand and reviewed quarterly) which allows for efficient monthly budget planning and guaranteed peace of mind that help is continually available.

Pay as you Go: Work is invoiced monthly in line with the previous month’s usage. Whilst this does not allow such clear budgeting it does mean that you can adjust the cost each month depending on actual demand.

Different companies prefer different arrangements. The predictability of having a set budget allocated may be attractive to some, whereas with others a more flexible approach works better.